FAQ


Where does this store ship from?

Your order is shipped out from New York, United States.

 

Do you accept orders placed outside of the US?

We sure do! We offer international shipping.

 

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 5 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 1 and 4 weeks.


What is our store's processing time?

Our current processing time is about one business week. Processing time for items redeemed with vouchers is different and is stated on the deals when you purchase your voucher.

 

Does this store offer gift wrapping?

Your purchase comes with a jewelry gift box. We offer free gift wrapping services for our customers upon request. Please notify us in the notes to seller box at check out if need gift wrapping.

 

How do I pay for my order? Is it secure?

Our checkout process uses Stripe, one of the most trusted online payment solutions on the web. Because of this, we have all the same securities and payment fraud protection as stripe.com.  We accepts Visa, Mastercard, Discover, and American Express.

 

What if something is wrong with my order?

If you have a problem with an order from our store, please contact the us directly through the Contact page.